Amazon loophole allows customers to get refund without returning item. He says ok. Oct 14 He opens a return request. eBay seller protections. Return requests are part of being an eBay seller, but don't offer too much too fast. Weather conditions add to carrier network constraints and may delay pickup or delivery of your shipments.Your seller performance will not be impacted. 4 min article Check the status of your return or missing item request To offer a partial refund: Go to your Returns dashboard - opens in new window or tab. The seller will then refund the buyer a part of the cost, i.e., issue a partial refund. I was pissed when I was unable to issue a partial refund in ebay when they did away with it. Here's how the seller may respond: Accept your return request and offer a full refund – You'll return the item and the seller issues you a full refund – depending on their returns policy, this may or may not include the original postage cost. I had a full refund a few days later. Griff, Rebecca Michals, Timely, important seller and buyer updates, Episode 122 || How To Handle International Returns, Seller Protections extended for shipping delays and Northeast snowstorm impacts, Episode 121 || FireSide Chat w Sucharita Kodali of Forrester Research. Beginning September 14 th 2020, eBay will automate the returns and refunds processes for active managed payments sellers to align the seller experience across the eBay platform. The customer may be happy with a partial refund. Kirsty Dunn Specify a refund amount at the item or order level. It is up to the seller to do this and if a buyer pays before the adjustment is done, most sellers make a refund … All can see the offers to accept the return in the messaging system. I have agreed to a partial refund instead of a return. If you've changed your mind and want to return it, you can ask the seller if they'll accept a return. We do not get a choice in the matter is the blunt answer to the question. Meet other eBay community members who share your passions. From the Help FAQs: Type: Issue Refund Click on Search . You can return the item if the seller accepts returns, but as it's no longer in the exact same condition as when you received it, some sellers might provide a partial refund to account for the loss in the item's value. Share best practices, tips, and insights. Here’s how to issue a refund: Log in to your PayPal account. I stuck it on the box, and out it went to the seller the same day at zero expense to me. Your one-stop-shop for news, updates and information from eBay about selling on eBay. To offer a partial refund: Go to your Returns dashboard. How to Request a Partial Refund on eBay on Your Own The only way to request a partial refund is to come to an agreement with the seller through open communication. In most cases where there’s no clear-cut right or wrong answer, eBay will side with the customer to protect the platform. I ok that. If there's an open cancellation request, return, eBay Money Back Guarantee claim, or an open dispute made outside of eBay against an order, then the Send refund option will not be available. Is there a way of issuing a partial refund without getting a defect? All can see the offers to accept the return in the messaging system. You can issue a full or partial refund within 180 days from the transaction date as long as its status is "Completed," "Pending," or "Cleared." Select View return details beside the item. eBay Seller Unable to Issue Partial Refunds with M: by: Geetar : Thu Aug 13 09:38:51 2020: This was a big question I had. And then the buyer through PayPal, and enables them to process Returns faster accurately when multiple items purchased... Be happy with a partial refund instead of a return request part of seller... Says ok. oct 14 He opens a return shipping ( i believe ) improve your help experience please. 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