Your online account lets you view interactive charts that can help you understand your energy usage in pounds and pence and at different times of the day. Reading your digital electricity meter (RM257, 258 or 259). Go back to Quick Access. Contact Us. Make a note of the black numbers. Pre-Paid Meter Number. We send our metered household customers a bill at least twice a year. Customer Satisfaction Surveys. With your smart energy meter, you can track your usage more easily when you access your online account. Why meter readings are important. There’s no need to note down any number(s) after the decimal point. Check … When is your meter being read? In this case, you need to press the blue button on the meter until ‘Day’ or ‘Night’ is visible on the screen. When submitting a meter reading, only read the black numbers and ignore the red numbers (one cubic metre = 1,000 litres). Terms and conditions TaYi3428 : If you would like to register or you have forgotten your password please click the buttons below. Step 2. For example the reading for this dial meter would be 60168. Payment of bills is only possible if the meter reading is done. If the dial on the right reads 8 or 9, then lower the reading for the dial with the pointer directly on the number. To read your meter: For each row, read the numbers from left to right, including any zeroes. Just select the option to scan with your camera and line it up with the reading on your digital meter. If you prefer, you can read and submit the meter's measurement to us. Please note that Eskom conducts monthly telephonic, on-line and automated surveys to assess the quality of our customer service. What to do with your electricity meter reading. If we are unable to take a reading, and your meter is inside, we’ll leave you a card so you can send us your own reading. Reading your Gas Meter If you have a digital meter where you can directly read the numbers (digits) like in the diagram below, read all the figures as displayed on your meter from left to right (including zero's if displayed) and ignoring any digits to the right of the comma, (or … Conventionally, meter reading all the way to bill payment was a tedious and long process. Digital electricity meter Or call PSE&G's dedicated "Record-a-Meter" recording system at 1-800-622-0197 to log a reading. It’s also really easy to submit your meter reading using our online form or via our smartphone app. If you have a single rate meter: Always read the ‘R1’ register and simply write down the numbers from left to right. Once the reading has been captured, tap the “Submit reading” button. With only a smart internet enabled phone one can assess their power account, check and make payments. Look at the two numbers the pointer is between and record the lowest number. Your Account No. Each dial turns in the opposite direction to the one before it. 24 hour meter: Independent meter reading. Most meters now have a device that allows us to take a reading without needing to disturb you. (If the pointer is between 9 and 0, record 9.) Digital meter Meter Reading Estimates . Find out how to read your meter here. Your meter reading and the date it was taken. Do the same with each dial, reading left to right. View call charge info. Reading your Meter. You can scan the reading on your digital meter with your smart phone’s camera – it only takes a few seconds. When you are pressing push button the second time, the display shows all the digits to make sure it is working properly. To check this take a meter reading, turn off the water in the house and take a reading an hour later. Request copies or download latest or previous bills. If this is the case you can choose to submit your own meter reading online. Just call 0800 073 3000 or 0330 100 3000 and have your account number to hand. Cookies on the NIE Networks website At NIE Networks we use a small number of cookies on our website. Although meter readers try to get to everyone's property, sometimes things don't work. Smart meters – track your progress. If you'd like to provide a meter reading to ensure your bill is as accurate as possible, you can do so online. Read the dial on the left first. Help at hand. Dual Digit meters . To Check Balance PRESS “07” on the keypad and then press the blue button. Each meter has its … Find out how to read your meter, why we read keypad meters and information on bogus callers. Your full name, contact telephone number, email address and the address of the property concerned. (102.12). Apply for electricity supply. On the agreed meter reading date, you can notify us of your meter status yourself: Over the phone, using the meter reading notification number When doing this, please have the meter number, the meter reading, your postcode and the date of the reading to hand. Online, via our website Online meter reading Where we can start to take the Meter Reading. Step 3. The available balance will be displayed in this format. Stand directly in front of your meter. Eliminate outside materials in your home by switching to paperless billing ; Keep track of your bill, including payment reminders and your billing history; Pay your bills how you prefer, including credit card, and setting preferences like equalized and automatic payments; Keep your bills accurate. The online meter reading is a step ahead to go for automation in the future. Maybe a barking dog gets in the way, a gate is locked, or the scheduled read date just doesn’t work. Submit a meter reading Meter readings help you avoid estimated bills and paying for more energy than you use. (Ignore the dial underneath). Having access to your electricity account online will enable you to do the following: REGISTERED CUSTOMERS LOGIN : LOG A FAULT View your bill history . Query your account or bill information. Pushing the push button for the third time, the display shows its serial number. In My Account, you can enter a meter reading manually or take and upload a picture of your meter. When the pointer is directly on a number, first check the next dial to the right. Then take the reading from left to right, ignoring figures after the decimal point. Just enter your account number here and get to know when your meter is being read. Find contact details for customer service, assistance programs and more. Benefits of Meter Reading. Press button ‘A’ again to show the meter reading and make a note of the numbers including any zeros. Information you'll need Your account number (printed at the top of your bill). To read your meter: Press this button to scroll through the display: Rate 1 or R1 for first read Check Meter Reading Date. You can call us with your reading on 0345 672 2999 or text phone 0808 143 1195. You can send your readings online - all you need is your account number. If your meter readings are high you may have a leak on your supply pipe. Point, Click, Submit. They may not be exactly as those illustrated above. If you received an energy bill that was based on an estimated meter reading and your property does not have a digital meter, you can now provide your meter reading quickly and easily to us, so we can adjust your bill to be more accurate. To provide accurate meter reading and billing to our customers, automatic meter reading system (AMR) is available to all customers > = 11 KW, while all other customers are billed on the basis of a mobile based reading recording system. To see your meter reading, please use the 'IMPRT' screen. Submit. Today, a revolution has made this a thing of the past. So in this example, the dial meter reading will be 6653. You can send a meter reading any time using our automated phone service. Before you read your dial meter, check the direction of your dials. To check Meter Number press 65 then the blue button, the meter number is the 11 digit numbers that displays on the screen. Every dial on every meter revolves from 0 to 1 and on to 9 before continuing to 0 again. Ways to send a meter reading No need to log in or register. E.g., The day reading for this meter is 32436, and the night reading is 46043. Meters come in all shapes and sizes, the picture below shows where you can typically find the reading and the serial number. Smart Meters mean that the days of driving for miles, crawling into a cupboard, dusting away the cobwebs and peering at a meter to obtain a reading are over. Phone. * Captcha. Password e.g. However, there may be times when your energy usage may be estimated. Ignore any numbers after the decimal point or in red. You can provide your meter reading in one of three ways: Submit your meter read online. The quickest way to give us a meter reading is through your online account.If you don’t have one yet, it only takes a few minutes to register and you can start benefitting straight away. Reading a digital meter Standard Electronic meter . Online meter reading and monitoring made simple. Submit a Meter Reading Online or By Phone. Submit A Meter Reading Next Reading Date. Generally, to take a meter reading: Press the blue button on your meter. They brought the online service to enable people to check the bill themselves and pay in this lockdown period for the actually consumed electricity bills. It involved much paperwork and a lot of mobility in and out of the power offices. Ignore any numbers appearing in red. Update your contact details. NEA Online Meter Reading Portal. A meter reader will visit your home or business up to four times annually to read your meter. Your meter should be labelled with your unit number. When your reading appears, make a note of the numbers. Remember, an actual reading, taken either by us or by you will make sure you receive an accurate bill. But due to the ongoing lockdown, staffs responsible for reading and updating your electricity consumption are unable to go door to door. Now that you have your accurate meter reading, compare it against your last estimated bill. You can now submit your electricity meter reading online. Your gas or electricity meters could also be located in separate locations within the common areas of your apartment complex. Smart Metering saves errors, time and money and is easy to do. This has been the way since ages. Sending us a meter reading When you send us a meter reading, always exclude any numbers in red. Dial meter. 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